Very Important Communication

Dear Customer,

we are your trusted partner and we will remain by your side to keep winning any challenge, in any situation, together.

We are following the developments in the COVID-19 diffusion emergency extremely carefully. In line with the regulation issued by the Ministry of Health, we are activating all the policies required to safeguard the health of our customers and employees.

We want to keep offering you the best ways of meeting your needs with tailor-made solutions. That is why we would like to inform you that:

  • by accessing the Hilti.co.il website, you can view all our solutions at any time. If you register you will get access to dedicated prices and services.
  • You can contact your Account Manager thanks to our innovative digital solutions, by phone, by email or by skype and fix a remote or, if urgent, a face-to-face appointment, so you can work out the ideal solution for all your needs together. 
  • our Customer Service is fully operative and willing to meet all your requirements from 8am to 5pm. Contact us at 1800-68-68-40, or write an email to sherutfax@hilti.com
  • we have two Hilti Stores fully stocked and currently open from 8am to 5 pm:

a)    Hilti Store Petah Tikva, phone 074-713-6911

b)   Hilti Store Haifa, phone 054-394-6484

Find your nearest Hilti Store and discover the opening hours

  • our Repair Center is operative from 8am to 5pm. Despite the challenging situation, we guarantee you our usual repair service within 3 days.
  • our production and distribution centers are operating at full capacity. Hilti has production sites throughout the world and our factories are currently open and operative.

Even if none of us know what the future holds, we would like to assure you that we are here to support you and we also have emergency plans that will allow the supply of products and services to continue. We will, therefore, always be at our customers’ disposal while also helping to guarantee the well-being of our team members.


Together, as always, we will continue to construct a better future!

Thank you,

Best regards

Hilti Israel Ltd