Who are Hilti?

We passionately create enthusiastic customers and build a better future

Hilti stands for quality, innovation and direct customer relationships, resulting in about 250,000 individual customer contacts each day. Based in Schaan, Liechtenstein, we have approx. 33.000 employees around the world who contribute to making construction work simpler, faster and safer - while inspiring customers with technologically leading products, systems, software and services.

Corporate Strategy

Our strategic objective is sustainable value creation through market leadership and differentiation. We have also been planning with financial foresight since Hilti was first founded in 1941 by brothers Eugen and Martin Hilti. All company shares are in the possession of the Martin Hilti Family Trust, which ensures the long-term continuity of the business. Hilti aims to build a better future with sustainable and innovative solutions.

Our values

Hilti equally supports society and the environment to actively pursue a better future - both within and outside of the core business area. In addition to the charitable Hilti Foundation, our values of integrity, courage, teamwork and commitment are demonstrated every day in our interactions with team members, partners and customers.

Business Model

Direct customer relationship

We strongly believe in close and trusted relationships with our customers. That's why we run a direct sales model, with around 15,000 of our team members working directly with our customers worldwide. Our sales reps and field engineers go onsite to help businesses find the best solutions - whether that's choosing the right kind of nail or designing a rebar system for a major metro system. Our customers can also buy our products directly from our Hilti stores.

We develop and produce our own products

 
At Hilti, we know construction is dangerous and full of challenges - which is why we’re constantly striving to find solutions that make working safer, faster and easier. We run our own research and design labs (with specialist scientists and engineers in-house) and work with top technical universities worldwide to share research and push our boundaries even further. We make our own Hilti products and run our own factories throughout Europe, Mexico, the USA, India and China. We also work with external specialist suppliers, ensuring everything we make conforms to our high quality standards.

Our people make us different

 
Our team members are passionate about their work, so much so that many of them have worked at Hilti for over 20 years. Some have even been at Hilti for over 40 years! With a true desire to make a difference, our employees live and breathe our values - so it's no surprise we're consistently recognised as a Great Place To Work.

Research at Hilti

 
Many ideas for product improvements are developed directly on construction sites while talking to our customers. If there is an onsite challenge for which no Hilti solution exists, one will be developed. This is why we invest approximately 6% of sales each year into research and development.