HILTI LIFETIME SERVICE

Forget what you know about warranties.

Hilti tools are built to last. If a defect does occur though, Hilti will take care of it quickly, professionally and completely free of charge for up to 2 years from date of purchase*

After that we continue to prove the quality of our products by putting a limit on what a repair can cost – for the lifetime of the tool.**

We even give you a lifetime manufacturer's warranty against manufacturing defects. That's not just reassuring to know, it's unique in this field.
No repair costs whatsoever for up to 2 years* from date of purchase!

This includes:
  • Pick-up – just give us a call.
  • Labour costs.
  • Faulty parts and parts subject to wear and tear.
  • Servicing when indicated by the service indicator on the tool.
  • Functional check, adjustment and safety check.
  • Return transport
After this, Hilti sets a repair cost limit* – for the entire life of the tool!
  • A maximum of about 35% of the List price of the corresponding new tool
  • Should the cost of the repair remain below this limit, you pay only the actual cost.
  • For 6 months after every functional repair, you benefit from the same free-of-charge service as with a new tool.
* Repair cost limits applies only to tools excluding batteries and chargers.
Hilti repairs or replaces, free of charge and over the entire life of the tool, all tools that suffer defects as a result of:
  • Faulty materials.
  • Manufacturing faults.
*6 month no cost for gas cut-off saws.
  • 1 year no cost for corded angle grinders, corded drills (UD 30/16, UH 700), all corded sawing tools (circular saw & jig saw & reciprocating saw), vacuum cleaners (VC 20/40/60), and slitting tool (DC-SE).
  • 2 years no costs or 200 hours (whatever is reached first) for diamond wall saws.
    Pistons and stoppers in direct fastening tools and filters for vacuum cleaners are not covered by Hilti Lifetime Service.

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